Privacy Policy

Effective Date: March 06, 2025

Welcome to Orchid.Love!
At Orchid.Love, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website www.orchid.love (the "Site") or use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, billing/shipping address, and payment details.
  • Transaction Information: Details about purchases made on our website.
  • Technical Data: IP address, browser type, operating system, and cookies.
  • Marketing Preferences: Your subscription preferences for newsletters, promotions, and updates.

2. How We Collect Your Information

We collect personal data when you:

  • Make a purchase on our website.
  • Subscribe to our newsletter.
  • Contact us via email or chat.
  • Use cookies and other tracking technologies.

3. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To fulfill and deliver your orders.
  • Customer Service: To respond to inquiries and support requests.
  • Marketing & Promotions: To send you promotional emails (only with your consent).
  • Site Improvement: To analyze website usage and enhance user experience.
  • Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, UPS), and email marketing services.
  • Legal Authorities: If required by law to comply with legal obligations.
  • Business Transfers: In the case of a merger, sale, or acquisition.

5. Data Retention & Security

  • We store your personal data only as long as necessary for the purposes outlined in this policy.
  • We implement security measures such as encryption and secure storage to protect your data.
  • You can request data deletion by contacting us at privacy@orchid.love.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to your personal data.
  • Request corrections to incorrect data.
  • Request deletion of your data.
  • Opt out of marketing emails (unsubscribe link available in emails).

For requests, please contact us at privacy@orchid.love.

7. Cookies & Tracking Technologies

We use cookies to improve site functionality and user experience. You can control cookies through your browser settings. See our [Cookie Policy] for more details.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date.

10. Contact Us

For questions about this Privacy Policy, contact us at: Email: privacy@orchid.love
Website: www.orchid.love

This Privacy Policy is in compliance with GDPR, CCPA, and other data protection regulations.